Invita is perfectly positioned in the GCC region as a leading multi-lingual Contact Center providing an extensive range of inbound and outbound services around the clock. Our expertise is in delivering Business Process Outsourcing (BPO) services to regional clients operating across a spectrum of industries from Banking, Insurance, Retail, Telecom, Utilities to Airlines and Public Sector. Our technically robust systems focus on:

• Automated Call Distribution – ACD
• Automated IVR
• Skill based Routing
• Video Contact Center
• Chat & e-mail Support
• Campaign Management
• Social Media Management
• Workflow Management System