Invita is the Gulf's leading provider of innovative Business Process Outsourcing (BPO) and Digital Transformation Solutions. A fully owned subsidiary of BBK (Bank of Bahrain and Kuwait), a leading commercial Bank based in Bahrain, Invita was founded in 2006 and has evolved to become the largest multilingual call center in the Kingdom, and the preferred digital transformation partner to top tier public and private sector clients.
We offer a range of quality BPO, Training and IT services and software solutions that are designed to shape exceptional customer experiences, whilst elevating an organisation to succeed in the Digital Age. These include a range of Robotic Process Automation (RPA) services, such as AI enabled chatbots, Workflow Management Systems, Document Management Systems and Content Management Systems, in addition to Automated Call Distribution and IVR, Skill based Routing, Video Contact Center, Chat & e-mail Support, Campaign and Social Media Management. Invita also develops in house technologies as part of our digital service offering.