Invita Amongst the Top Digital Transformation Experts
Companies in Bahrain face many issues when it comes to storing all their content. Big companies today tend to have multiple branches scattered across locations, which in return cause an issue when it comes to storing and accessing content. That is why Invita, a PCI-DSS certified - leading provider of Business Process Outsourcing (BPO) and Digital Transformation Solutions, has launched its Enterprise Content Management (ECM) service. This Digital Workplace Solution uses Robotic Process Automation (RPA) to safely digitalize, store and access content efficiently.
Invita's Enterprise Content Management service opens new horizons for businesses in Bahrain and helps them reach competitiveness regionally and globally. Companies that implemented Invita’s Enterprise Content Management system benefited from it greatly in terms of reducing unnecessary effort and increasing work efficiency. It allowed them to capture, store, search and retrieve any document at any given time by creating a connected and digital workplace. The service provided the companies with an efficient document workflow system, enabling them in dealing with the ever-changing business world. Most importantly, the service allowed the companies to reduce their costs in addition to raising their productivity. Regarding this topic, the CEO of Invita Rahul Bhalla says "All organizations today rely on data to run their businesses and the Enterprise Content Management system provides quick access to all this data by using Robotic Process Automation and cloud technology."
This service is
aligned with Invita’s strategy to provide pioneering Digital
Workplace Solutions based completely on Robotic Process Automation (RPA)
technologies that fit our modern time. The Enterprise Content Management (ECM) system
is an important step in this process and it will for sure, be followed with
more steps in the near future.
Invita was founded in 2006. It is one of the
leading institutions in the field of providing outsourcing and digital
transformation services. It is considered the largest multilingual contact
center in the Kingdom of Bahrain and it is wholly owned by the Bank of Bahrain
and Kuwait, which is one of the leading banks locally and regionally. Invita
provides a wide range of services to other organizations. In addition to
external support services and digital transformation, Invita provides training
services, information technology services, and software solutions that
contribute to raising the efficiency and productivity of other institutions,
and help them compete in today's crowded market. Those services include robotic
process automation (RPA), robotic chat service (Chatbot), document management
systems, and content management systems. It also provides interactive voice
response systems (IVR), video call center, in addition to campaign management
services and social media account management
Invita works continuously to develop its current
services, in addition to providing new services that are in pace with the changing
and complex business world. Invita’s services ensure organizations with
efficiency when it comes to the correct recruitment of resources, and the
provision of a healthy work environment that help the employees’ achieve the
best performance. Invita is the brand's best friend and is a trusted ambassador
that puts itself as a mediator between the brand and the best technological
institutions, to provide services worthy of the brand's stature and therefore
enhance the loyalty and trust of the public.