Invita Amongst the Top Digital Transformation Experts

Companies in Bahrain face many issues when it comes to storing all their content. Big companies today tend to have multiple branches scattered across locations, which in return cause an issue when it comes to storing and accessing content. That is why Invita, a PCI-DSS certified - leading provider of Business Process Outsourcing (BPO) and Digital Transformation Solutions, has launched its Enterprise Content Management (ECM) service. This Digital Workplace Solution uses Robotic Process Automation (RPA) to safely digitalize, store and access content efficiently.

Invita's Enterprise Content Management service opens new horizons for businesses in Bahrain and helps them reach competitiveness regionally and globally. Companies that implemented Invita’s Enterprise Content Management system benefited from it greatly in terms of reducing unnecessary effort and increasing work efficiency. It allowed them to capture, store, search and retrieve any document at any given time by creating a connected and digital workplace. The service provided the companies with an efficient document workflow system, enabling them in dealing with the ever-changing business world. Most importantly, the service allowed the companies to reduce their costs in addition to raising their productivity. Regarding this topic, the CEO of Invita Rahul Bhalla says "All organizations today rely on data to run their businesses and the Enterprise Content Management system provides quick access to all this data by using Robotic Process Automation and cloud technology."

This service is aligned with Invita’s strategy to provide pioneering Digital Workplace Solutions based completely on Robotic Process Automation (RPA) technologies that fit our modern time. The Enterprise Content Management (ECM) system is an important step in this process and it will for sure, be followed with more steps in the near future.

Invita was founded in 2006. It is one of the leading institutions in the field of providing outsourcing and digital transformation services. It is considered the largest multilingual contact center in the Kingdom of Bahrain and it is wholly owned by the Bank of Bahrain and Kuwait, which is one of the leading banks locally and regionally. Invita provides a wide range of services to other organizations. In addition to external support services and digital transformation, Invita provides training services, information technology services, and software solutions that contribute to raising the efficiency and productivity of other institutions, and help them compete in today's crowded market. Those services include robotic process automation (RPA), robotic chat service (Chatbot), document management systems, and content management systems. It also provides interactive voice response systems (IVR), video call center, in addition to campaign management services and social media account management

Invita works continuously to develop its current services, in addition to providing new services that are in pace with the changing and complex business world. Invita’s services ensure organizations with efficiency when it comes to the correct recruitment of resources, and the provision of a healthy work environment that help the employees’ achieve the best performance. Invita is the brand's best friend and is a trusted ambassador that puts itself as a mediator between the brand and the best technological institutions, to provide services worthy of the brand's stature and therefore enhance the loyalty and trust of the public.